Four inboxes, and the job is in whichever one you did not open
A question arrives on Instagram. Another on the website widget. A third by text, from a number you do not recognize. Each one is somebody deciding whether to book you, and each one is sitting in a different app. This puts them in one place and answers them the way you would.
For businesses whose customers message before they call
Anyone getting real inquiries through Instagram or Facebook as well as the phone.
A business where the same five questions arrive every week in four different apps.
Anyone who has lost a booking because a message sat unread for two days.
Not for: businesses whose work is entirely phone-led and who get no messages at all. If nothing arrives by text or DM today, wire the phone first and come back to this.
What gets connected
Website chat, on your own site
A widget in your colors that opens on a question rather than a greeting, and hands over to you the moment it cannot help.
Instagram and Facebook messages
Connected through the official business tools, with the access invite taking about two minutes on your side.
Text, on the number you already use
Messages to your business number land in the same place as everything else rather than on one person's phone.
Answers you approved
The common questions get answers you have read and signed off. Nothing is improvised about your prices or your availability.
Handover written into it
It says plainly when it is passing you something, and it passes anything about money, timing or a complaint straight to you.
Booking, where you have a calendar
Where a booking system exists it books into it. Where one does not, it collects the details and tells you what it has.
Four inboxes into one
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You pick the channels
Website chat, Instagram, Facebook, text. Start with the one that actually gets traffic rather than all four.
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You read the answers
The replies to your common questions are written from your own words and go nowhere until you approve them.
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Live, with everything in one thread
Messages arrive in one place and you step in whenever you want to.
Common questions
- Will it pretend to be a person?
- No. It says what it is. The one thing that reliably loses a booking is a customer working out halfway through that they were talking to software nobody told them about.
- What happens when it does not know?
- It says so and hands the thread to you, with what has already been said. It is built to stop rather than to guess, because a wrong answer about a price costs more than a slow one.
- Do I have to give up my Instagram password?
- No. It connects through the official business tools with an access invite you approve, and you can withdraw it yourself at any time.
- What does chat and DM booking cost?
- $99 a month on its own, or inside Front Desk at $299 a month with the receptionist and missed-call text-back. Every price is on the pricing page with the arithmetic already done, rather than behind a call.
The rest of Never Miss a Lead
Every call answered and booked
A receptionist that picks up day or night, books the job, takes the message, and says plainly when it cannot help.
Missed calls texted back in seconds
A missed call sends a text before the customer dials the next name on the list.
Bookable everywhere, even by AI assistants
Online booking, Reserve with Google, and the structured data an assistant needs to book you on a customer's behalf.
Every price, out loud
Month to month, cancel in one email, and every price on one page rather than behind a call.
Find out which channels are already sending you people
The free check reads your listing and your site. It says where a stranger can reach you today, and which of those routes goes nowhere.
Request a site review